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JOB POSTING 2024-67-02

  • INTERNAL/EXTERNAL
  • Specialized Victim Assistance Program (SVAP) Mission
  • SVAP Support Worker
  • Wage: $31.00 to $34.00 per hour
  • Full Time: 35 hours per week
  • Temporary until July 2026

Provide Support to Victims of Violence and Abuse
Join the team at Archway
Come Help Us Help People

Location:  Mission and Abbotsford
On Site

Job Summary

The Specialized Victim Assistance Support Worker (SVAP) provides information and support to victims of Intimate Partner violence, child, youth, and adult sexual abuse survivors.   The SVAP Support Worker provides emotional support, crisis intervention, safety planning, court updates, witness orientation and accompaniment to court and crown appointments.

Young adult female with Down syndrome sitting in the bedroom of her home, using a laptop computer and smiling at the camera.

Your Role:

Archway’s SVAP Support Worker with the Specialized Victim Assistance Program (SVAP) contributes by:

  • Providing a variety of support and services to clients including justice related information, practical assistance, investigation status, roles of criminal justice system representatives, levels of court/court procedures, updates on court case progress, court orders/probation/post-sentencing, and dynamics of abuse.
  • Conducting client assessments and making appropriate service plans, outlining services and resources provided by Archway and/or providing linkages with other community agencies.
  • Through client intake assessment, determining the need for independent legal advice referral.
  • Providing information to victims about their rights under the Victims of Crime Act (VOCA) and other legislation.
  • Acting as an advocate for clients in the Criminal Justice System in providing support and preparing clients for the criminal court process.
  • Managing new and existing clients involved in the program, providing support and, as appropriate, providing follow-up support upon leaving the program.
  • Accompanying the clients to various justice related appointments including pre-trial interviews with Crown Counsel as well as court accompaniment as needed.
  • Liaising with police, judiciary, corrections, and other community resources on behalf of clients.

This position is a great fit for someone who has personal maturity, sound judgement, self-motivation, and is results oriented.   

Our Offer

  • Wage: $31.00 to $34.00 per hour. 
  • A temporary, full-time position at 35 hours per week.
  • Temporary to July 2026 (approximately), possibility of an extension.

Benefits include:

    • Three weeks’ vacation in your first year, four weeks’ in your second year.
    • A great benefits package including extended health and dental, you choose your plan.
    • A great pension plan; Archway meets your contribution.
    • Employee and Family Assistance Program that includes online access to wellness resources.
    • Exceptional in-house training opportunities.
    • Rewarding work in helping victims in need of support and services.

Getting an Interview–you will be considered if you have:

  • A Bachelor of Criminal Justice or an equivalent related Social Sciences degree, OR an equivalent combination of education and experience may be considered.
  • Experience working with victims of intimate partner violence and survivors of sexual violence.
  • Experience in direct program delivery.
  • Experience working in the social services sector.

The Job Requires you to have:

  • A valid BC Driver’s License, clean drivers abstract, and use of a reliable vehicle.
  • Knowledge of community resources for women and children experiencing violence.
  • Strong written, verbal, and active listening skills; able to communicate effectively and respectfully with people from a variety of backgrounds.
  • Ability to work independently and collaboratively as part of a cohesive team, with limited supervision.
  • Strong computer skills; able to use Office 365 and Microsoft Office.
  • Strong ability to self-initiate tasks, set priorities, organize, and remain flexible.
  • Exceptional time management skills.
  • Effective facilitation skills; able to present information clearly and concisely.
  • Ability to assist clients in completing forms such as, Crime Victims Assistance Applications, Victim Impact Statements and Third-Party Reports, etc.
  • Ability to work with partners and other community agencies in a collaborative, cooperative, professional, and respectful manner.
  • Ability to work in a stressful environment often working with clients in crisis and/or managing emergency situations.
  • Ability to manage frequent Interruptions and a well-developed ability to switch tasks.
  • Adherence to health and safety protocols, as this position has a high-level of social interaction and engagement.

Our Staff Love Their Jobs

How to Apply

Interested applicants are to reference Posting # 2024-67-02 in the subject line.

Please submit your cover letter and resume to: jobpostings@archway.ca

Closing date is Friday, December 20th

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada

This position is open to all applicants.

Your resume may also be forwarded to other programs for their consideration for their job vacancies.  If you do not wish for your application to be shared with other Programs, please include DO NOT FORWARD TO OTHER PROGRAMS, in the subject line or the email when you apply. Please also include the posting number in the subject.

Diversity Statement

Archway’s goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.

We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

We acknowledge that we gather on the traditional and unceded territory of the Stō:ló people. Stō:ló territory extends from the mouth of the Fraser River to Boston Bar. Locally, this includes the Matsqui First Nation and Sumas First Nation. We give them thanks for sharing their land and resources with us.

We invest in the mental health and wellbeing of our employees.

Who We Help

Read some of the stories of people we’ve helped.

When you join the Archway team, you are part of a movement working everyday to make a difference in our communities.

Hope at Hearthstone: Laura’s Story

Hope at Hearthstone: Laura’s Story

*Stock photo used to maintain client privacyLaura is a 63-year-old resident of Archway’s Hearthstone Place who has found a sense of stability and community that was elusive during her time living on the streets. This is Laura’s story of transformation and resilience,...

Jill’s Journey with Archway’s Discovery Program

Jill’s Journey with Archway’s Discovery Program

Jill has been part of Archway’s Discovery program since 2006, and she lit up when talking about her experiences with the program. "Oh boy, we do arts and crafts and ride on transit," she said with a smile, recalling the many activities she’s participated in. With...

This deadline for submitting your application is Friday, December 20th