Youth and Family Outreach Worker – 2025-04-01

JOB POSTING 2025-04-01

• INTERNAL/EXTERNAL
• Youth Resource Centre
• Youth and Family Outreach Worker
• Wage: $29.50 to $31.29 per hour
• Full Time: 35 hours per week, Monday to Friday
• Permanent

  Work with Youth and their Parents to Improve Family Dynamics
  Join the team at Archway!
  Come Help Us Help People

  Location:  Abbotsford

  On Site

Job Summary

We are seeking a dedicated Youth and Family Outreach Worker to collaborate with youth and their parents/caregivers to enhance family dynamics by addressing conflict, improving communication, and developing coping and parenting skills. This role involves working with families from diverse backgrounds, many of whom have experienced trauma and face complex issues such as parent teen conflict, abuse issues, mental health concerns, housing and food insecurity. The Youth and Family Outreach Worker will advocate for families in interactions with schools and ministries, connect them with community resources, and engage in both office-based and outreach activities to build trust and relationships with our clients. By supporting families in setting and achieving goals, the Youth and Family Outreach Worker aims to reduce conflict, build skills, and foster positive relationships within the family unit.

Youth Resource Centre : Archway Community Services

Your Role:

Archway’s Youth and Family Outreach Worker with the Youth Resource Centre contributes by:

• Providing assessment, planning and supportive interventions for, and with clients of the Youth Resource Centre. 
• Assisting clients in identifying, understanding, and overcoming personal/family problems, connecting or reconnecting to positive community and family networks, and in establishing and achieving realistic goals.
• Supporting parents in setting boundaries, self-care, communication skills and re-establishing or maintaining a healthy relationship with their youth.
• Educating parents on adolescent development, substance use, mental health issues, sexual exploitation, and other related topics as applicable.
• Liaising with youth to obtain their perspectives, gathering information, finding common ground, and determining the best course of action based on identified needs.  
• Providing mediation between youth and parents.  
• Collaborating with other youth services in the community, including schools and the Ministry.

This position is a great fit for someone who has excellent communication, mediation, and networking skills; has knowledge of youth culture and current trends, and has the ability to work with both male and female youth.

Our Offer

• Wage: $29.50 to $31.29 per hour.
• A permanent, full-time position at 35 hours per week, availability Mondays to Fridays, some evening work is required (as needed).  

Benefits include:

• Three weeks vacation in your first year; four weeks in your second year.
• Three wellness days per year.
• 12 sick leave days per year.
• Opportunity to exchange a statutory holiday for a cultural day celebration.
• A great benefits plan including extended health and dental; you choose your plan.
• A pension plan; Archway meets your contribution.
• Employee and Family Assistance Program.
• Access to online wellness resources including newsletters, physical health videos, and wellness events.
• Free use of Archway’s wellness equipment.
• Great in-house training opportunities.
• Business insurance and associated mileage costs for program-related driving is covered by Archway.
• Rewarding work in a positive environment.
• Work/Life balance.

Getting an Interview–you will be considered if you have:

• A Bachelor’s degree in Child and Youth Care (CYC), Social Work, or a related field, OR a diploma in a related field with significant experience.
• Experience working with parents.
• Experience working with youth and families.
• Experience providing services through a trauma informed and client-centred lens.
• Experience in direct program delivery in the community social service sector.

The Job Requires you to have:

• Knowledge of youth culture and current trends.
• Relationship building skills; able to build rapport and work with youth with high-risk behaviour.
• Strong knowledge of parenting strategies.
• Strong crisis management skills; able to work effectively during crisis.
• Good organization, time, and general management skills.
• Knowledge of adolescent development, substance use and mental health concerns.
• Knowledge of government and community-based programs and related provincial and community support systems.
• The ability to work some evenings.
• Use of your own vehicle for program-related driving; must be able to be insured according to Archway’s transportation policy. 
• Valid Class 5 BC Driver’s license, and a clean driving abstract.
• Valid First Aid certificate with CPR Level 1.
• A satisfactory Criminal Records Check is a condition of employment.