Specialized Victim Assistance Program

Provides emotional support, justice-related information referrals & practical assistance to victims

Specialized Victim Assistance Program
(Community Based Victim Assistance)

For many people impacted by intimate partner violence, staying home may not be the safest option. Abuse is about power and control, and with the closure of restaurants, malls, entertainment venues, salons, spas, and other local businesses, the quarantining and social distancing that is occurring because of COVID-19  can certainly provide further tactics to be used to exert control over their victim and allow an abuser to further shut down routes to safety and supports.  
Fraser Health Crisis Line:  For anyone who needs immediate, free, and confidential emotional support, crisis intervention, and/or community resource information 24 hours/day, 7 days/week call 604.951.8855 or 1.877.820.7444.
Reach out for help.  While people are encouraged to stay at home, you may feel isolated from your friends and family. Even if you are isolated, try to maintain social connections online or over the phone, if it is safe to do so, and try to stick to your daily routines as much as possible.
VictimLinkBC is a toll-free, confidential, multilingual telephone service available across B.C. 24 hours a day, 7 days a week at 1.800.563.0808. It provides information, support and referral services to all victims of crime.
During COVID-19 the Specialized Victim Assistance program in Abbotsford will provide support over the phone at 604-866-8505 or 778-779-6624 or 778-779-6584. 
For the Specialized Victim Assistance program in Mission please call 778-779-2481.
Some in-person appointments may be available.
Please call 9-1-1 in an emergency.

The Specialized Victim Assistance program provides victims of crime and trauma as well as their families with emotional support, justice-related information referrals, and practical assistance.

We Help Victims of:

  • Relationship violence, including; child and youth physical abuse
  • Partner assault
  • Family violence and elder abuse
  • Sexual assault, including child and youth sexual assault, adult sexual assault, and adult survivors of sexual assault
  • Criminal harassment

How We Help

The program gathers relevant information from Crown Counsel and the Police to facilitate a coordinated approach as well as to provide clear and accurate information to clients.

Clients are taught about the court process in order to reduce the anxiety that they may feel about the Justice System. They are given information about the legal process on a one-to-one basis through the use of relevant written material, visits to Crown Counsel, and court tours prior to their court appearance. Staff may accompany victims to preliminary hearings and trials and may provide transportation to hospital, court, and Crown Counsel and police appointments.

We provide assistance with various forms such as Crime Victim Assistance applications and Victim Impact Statements. We also refer clients  to relevant support groups, private counselling, Victim Safety Unit, and various community agencies.

Services are provided in Abbotsford and Mission in English as well as Hindi and Punjabi through our Multi-Cultural Specialized Victim Assistance Program.

Additional Services

We respond to all inquires for public awareness and education in the local community on victimization and victim services.

In addition, we may assist in the first stage of the application process for the Ministry of Employment and Income Assistance.

Third-Party Reporting

Third-Party Reporting is an option in which a victim (19 or older) may anonymously report to the police through a community program like ours.

TPR connects survivors to specialized supports and gives survivors time to decide if and when they are ready to engage in the Criminal Justice System.

Learn more about Third Party Reporting

Eligibility Criteria

  • Live in Abbotsford or Mission
  • Be the victim or family member of a crime or trauma

To Access Specialized Victims Assistance

  • You may be referred to us or you may refer yourself
  • Please call or come to our reception desk to book an appointment

 “The children and I both greatly appreciate all the time and effort your program makes in a very traumatizing and stressful atmosphere during our separation from violence.”


Did You Know?

Archway has been providing assistance for victims since the 1980’s.

“I felt there was someone there for my whole family. We didn’t feel alone and we know what we could do”.


Abbotsford Location

Hours of operation

8:30am – 4:30pm
Monday – Friday


Archway Community Services
2420 Montrose Avenue
Abbotsford, BC V2S 3S9

Mission Location

Hours of operation

8:30am – 4:30pm
Monday – Friday


Archway Community Services
#105-33070 5th Avenue
Mission, BC V2V 1V5

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